The Clanker Support Journal · Est. 2026
Field notes on AI support
Announcements, practical guides, and the engineering decisions behind a support widget that answers from your docs — and knows when to step aside.
Guides·1 min
How to reduce support tickets by 60% with an AI first-response layer
A practical guide to deploying an AI first-responder that handles the repetitive stuff so your team can focus on the conversations that matter.
May 15, 2026Read →
Guides·1 min
Setting up email threading for your support widget
A step-by-step guide to configuring inbound email so customer replies thread back into the same conversation.
May 5, 2026Read →