Use cases

If you have customers to support, it's for you.

Clanker Support answers from your own docs and escalates to your team — so it adapts to almost any business. Here are a few it fits especially well.

E-commerce stores

Answer shipping, returns, and sizing questions instantly — and hand the tricky orders to your team.

Most store support is the same handful of questions — shipping, returns, sizing — arriving at all hours and drowning your inbox.

Deflect setup, billing, and how-to tickets from your docs so a small team can focus on shipping.

A growing user base means growing support — but hiring a support team isn't on the roadmap yet.

Turn your docs into a conversational assistant that answers technical questions in context.

Even great docs leave users Ctrl+F-ing through pages to find the one line they need.

Answer rental requirements, insurance, and policy questions — and route real bookings to staff.

Rental questions arrive at all hours, and an unanswered policy question is a booking lost to the agency down the road.

Answer listing and process questions 24/7, then route serious leads to an agent.

A hot lead goes cold when their question sits unanswered until the next business day.

Answer check-in, amenity, and local questions any hour, and hand real requests to your staff.

Guest questions arrive around the clock, but your front desk can't be staffed for all of them.

Don't see your industry?

The agent answers from whatever knowledge you give it. Point it at your content and see it handle your questions.