The Clanker Support Journal · Est. 2026
Field notes on AI support
Announcements, practical guides, and the engineering decisions behind a support widget that answers from your docs — and knows when to step aside.
Engineering·1 min
Why we built on LLM Gateway instead of calling OpenAI directly
Our reasoning for using a model abstraction layer from day one — and why it's already paid off twice.
May 10, 2026Read →
Engineering·1 min
The case for self-hostable AI support
Why open architecture matters for tools that sit between you and your customers.
Apr 28, 2026Read →