The Clanker Support Journal · Est. 2026
Field notes on AI support
Announcements, practical guides, and the engineering decisions behind a support widget that answers from your docs — and knows when to step aside.
Changelog·3 min
Changelog: July 2026, so far — the platform month
Two weeks in and July is already our densest month: an approved WordPress plugin, a Shopify app, agents that take actions, dark mode everywhere, and a smarter, chattier widget.
Jul 14, 2026Read →
Changelog·2 min
Changelog: June 2026 — launch month
We launched on Product Hunt. Also: smarter escalation, a full dashboard restyle, workspace-wide search, annual plans, and a security hardening pass.
Jul 1, 2026Read →
Changelog·1 min
Changelog: May 2026 — knowledge base improvements and new model options
Longer knowledge base support, model selection per project, and a handful of inbox quality-of-life improvements.
May 1, 2026Read →