Every hosted plan now starts with a 7-day free trial
New hosted Clanker Support subscriptions now begin with 7 free days — the full plan, every feature, applied automatically at checkout. Nothing is charged until the trial ends, you can cancel anytime, and a 14-day money-back guarantee backs it all up.
As of last week, every new hosted Clanker Support subscription starts with a 7-day free trial. It applies automatically at checkout — no promo code, nothing to hunt for. Pick a plan, and for seven days you use it for free.
Here's the honest version of why. Our hosted product has never had a free tier — that's by design, because self-hosting is the free version and always will be. But it meant the first thing a new customer met was a paywall, before the product had said a word for itself. We didn't like that first impression, so we replaced it: now the first thing you meet is the full product, free for a week.
The trial is the whole plan, not a preview
The seven days are the plan you picked, from day one. Every feature, the full response allowance — 2,000 AI responses on Starter, 12,000 on Growth, 50,000 on Scale. There's no demo mode, no locked features, no "upgrade to unlock" halfway through.
That matters because of what a week is actually enough for. Install is one script tag, and most teams are live in about five minutes. Point the agent at your docs and knowledge sources, and it starts answering your real customers — escalating to your team instead of guessing when it can't. By day seven you're not evaluating our product anymore. You're deciding whether to switch off something that's already handling your support.
Why we ask for a card
We do ask for a card at checkout, and we'd rather explain that than hide it.
Nothing is charged during the trial. Usage during the trial is never billed — not on day seven, not ever. The first charge happens only when the trial ends and you've chosen to stay.
The card is there so the week ends cleanly either way. If Clanker Support has earned its place, your subscription continues without you re-entering anything or losing a day of coverage. If it hasn't, cancelling is self-serve from your billing settings — through the Stripe billing portal, before day seven, and you pay nothing.
When the seven days end
If you stay, your plan simply continues and your first charge goes through. And you're still covered: every hosted plan comes with a 14-day money-back guarantee, you can cancel anytime, and there are no contracts.
Stack that up and the arrangement is deliberately lopsided. Seven free days, no charge until the trial ends, self-serve cancellation from billing settings, money-back guarantee after that. We carry the risk of you trying Clanker Support. You don't.
Already a customer?
One thing we want to be straightforward about: switching between paid tiers doesn't restart a trial. The trial is for workspaces starting their first subscription — if you're already with us and move from Starter to Growth, the change applies right away, without a second free week.
We think that's the fair version. The trial exists so new customers can see the product work before paying, not as a loop to be replayed. Existing customers already know what they're paying for.
Self-hosting stays free
Nothing about this changes the open-source side. Clanker Support is open source, and self-hosting is free forever — bring your own LLM keys and run the whole thing on your own infrastructure. The hosted plans are for teams who'd rather we operate it; the trial just means trying that now costs nothing either.
How to start
- See it working first, with no signup. The live demo is the real widget running in your browser — open it and ask it something.
- Pick a plan on /pricing. We'd suggest starting on Starter — $19 a month, 2,000 AI responses, no per-seat fees — and switching tiers later if you outgrow it. Annual billing gets you two months free. Your 7-day trial starts at checkout, automatically.
- Drop in the script tag. One script tag on your site; most teams are live in about five minutes. Then let it take your real conversations for a week.
Questions you might have
Why do you require a card for a free trial?
So the trial ends cleanly. Nothing is charged during the seven days — if you stay, your plan continues without interruption or re-entering details; if you don't, you cancel yourself from billing settings and pay nothing.
What happens when the 7 days end?
Your subscription begins and your first charge goes through. You're still protected by the 14-day money-back guarantee, and you can cancel anytime — there are no contracts.
Does usage during the trial cost anything?
No. Trial usage is never billed, no matter how much of your plan's allowance you use.
I already subscribe — do I get a trial if I switch plans?
No — tier changes apply immediately without a new trial. The trial is for workspaces starting their first hosted subscription.
Is self-hosting still free?
Yes, forever. Open source, your own infrastructure, your own LLM keys.
Start wherever you're comfortable
There's a ladder here, and you can stop on any rung. Try the live demo with no signup at all. When you're curious what it does with your docs and your customers, take the 7 free days. And if by day seven your support agent already feels like yours — that's the point at which staying is the easy decision.
Pick your plan at /pricing. The trial starts the moment you do.